Princess Bayside Beach Hotel is a family friendly hotel located one block from the ocean and in the heart of the touristic town of Ocean City, Maryland.
Front Desk:
- Answer internal and external telephone calls in a friendly and courteous manner
- Direct calls through the hotel switchboard.
- Input wake up calls and messages in to the system,
- Retrieve messages as requested.
- Actively coordinate communications within the hotel including emergency procedures, alarms, life safety, natural disaster, and shuttle van services, acting as a liaison to all appropriate local Emergency Services.
- Promptly answer telephone calls speaking English, greet callers with a positive and clear voice.
- Listen to ascertain the correct extension. Reading and using a moderately complex computer console, direct calls to appropriate line.
- Requires sitting in a confined space for long periods of time to continuously perform essential functions.
- Transcribe complete messages and repeat information to verify accuracy.
- Input and retrieve messages from the computer as requested.
- Read and verbally recite exact messages for guests.
- Receive wake up call information, input cautiously into the automated wake-up system and verbally confirm time to guest.
- Act as dispatcher for security, guest services and property operations employees.
- Provide timely information via paging system and two-way radios to employees in response to emergencies and guest requests such as plumbing problems, airport
shuttle service, etc.
- Briefly answer basic inquiries, e.g., time, extension numbers, outlet hours, etc.
- Immediately answer the emergency line, listen to details to identify nature of problem, and respond appropriately in accordance with established procedures. Initiate
emergency response as necessary and legibly documents pertinent details.
- Remain calm and polite especially during emergency situations and/or heavy hotel activity.
- Resolve complications and complaints such as missed wake up calls or missed messages using previous experience and good judgment.
- Regular attendance in conformance with the standards, which may be established by the Hotel from time to time, is essential to the successful performance of this position.
- Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
- Operate facsimile machine to send, receive, and log transmissions. Notify guests using the message function of the computer of the incoming faxes.
- Maintain an alert, attentive, calm, and reassuring tone of voice.
- Be responsive to guest's requests by communicating their needs to appropriate departments in a prompt and courteous manner.
- Maintain a neat, clean and well-groomed appearance (specific standards available).
Earn $15 per hour working an estimated average of 32 hours per week.
Dorm style housing is provided by the host company at $100 per week.
You must meet the following requirements to participate:
-Be between 18 and 28 years old
-Enrolled full time in a classroom based, post-secondary institution outside of the USA
-Must have completed at least one semester
-Must be proficient in English
You will need a passport valid for travel to the USA that expires AT LEAST 6 months after your last day of work, proof of student status, and proof of financial support.
Must be willing to learn!
Le tarif dépend du sponsor et/ou de la durée de la participation au programme.
Des frais fixes de dossier sont appliqués en euros. Le reste des frais est mentionné en dollars et sera converti à la date de la signature du contrat avec Wanago.world.
Sponsor aux États-Unis : GeoVisions
Frais de dossier : 390€
Frais de programme (durée entre 1 et 4 mois) : $985
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Si cette offre t'intéresse, abonne-toi sans plus attendre !
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